[vc_row css_animation=”fadeIn” type=”boxed” css=”.vc_custom_1609084616174{margin-top: 3% !important;margin-bottom: 3% !important;}”][vc_column 0=”” width=”1/2″][vc_custom_heading text=”Warranty” font_container=”tag:h1|text_align:left” use_theme_fonts=”yes” el_class=”viktor”][vc_empty_space height=”6px”][vc_separator color=”black”][vc_custom_heading text=”NOTIFY US” use_theme_fonts=”yes”][vc_separator color=”black”][vc_empty_space height=”23px”][vc_column_text]We encourage you to notify us of complaints by sending an email to info@puikdesign.nl. If this does not lead to a solution, it is possible to sign up for dispute mediation by WebwinkelKeur/ValuedShops.
From February 15, 2016 it is for EU consumers possible to submit complaints using the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr.
When your complaint is not submitted elsewhere you are free to file your complaint using the EU platform. We do advice to submit your complaint first to us or by contacting WebwinkelKeur/ValuedShops.
You have the right to cancel your order within 14 days after the day you received your goods without giving any reason. You must send the goods back within 14 days after informing the trader.
You will then be credited with the total amount, excluding shipping costs. The costs for returning the goods from your home to the shop are for your own account.[/vc_column_text][vc_empty_space height=”23px”][/vc_column][vc_column width=”1/2″][vc_single_image image=”24205″ img_size=”full” alignment=”center”][/vc_column][/vc_row]